A New Day...and new Gear.

It may be whistling past the graveyard a bit, but I think it's safe to say that everyone feels a little better about the Cowboys than they did at the end of regulation of the Kansas City game. Consider that since that moment, the following has occurred:

1. Miles Austin's dramatic catch and run to win the game in overtime (even if it shouldn't have been that close)
2. Keith Brooking's emergence as a REAL leader on this team.
3. Williams, Barber, Jones and Sensabaugh have all had extra time to heal and should be ready to play on Sunday.
4. Every team in teh NFC East suffered an embarassing loss last Sunday.
5. Austin named the starter opposite Williams and Crayton moved back to his more natural 3rd receiver spot.
6. Wade Phillips fired and replaced by...wait a minute, did that happen or was I dreaming?

Anyway, in honor of the above (real) occurrences, I'm making a pretty important change myself. For the last couple of years, I've been sporting the throwback "Replica" Romo jersey on gameday for the last couple of years. This season I traded up for a "Premier" white Romo jersey. I think we can all acknowledge that that has not worked out as we hoped it might.

So, meet the newest member of the Cowboys collection...you might say its the crown jewel...my new AUTHENTIC blue Jason Witten jersey:



Sorry new Romo replica jersey. I hardly new ya. Sometimes, drastic times call for drastic measures. I know this will make all the difference. Playoffs here we come.

Accountability

Doesn't this issue continue to be one of the biggest problems with the Cowboys? It is for me and I see three main culprits here: the coaches, TO and Romo.

First, TO's gone so he can't really be blamed for this year's woes, but he did mentor many of these players with his "it's never my fault" attitude for the last three years. It rubbed off.

Second, I'll give credit to Romo for getting a little better this season (see his comments following the Giants and Broncos debacles), but ultimately his laissez-faire, hat-backwards, question-the-premise-of-every-question-asked-of-him, sulking on-the-bench-with-his-arms-crossed-when-things-going-wrong attitude gives off a sort of Generation Y, entitled, punk teenager vibe that rubs me the wrong way. And I consider myself a huge Romo fan (e.g., I own two Romo jerseys myself and one for the DC Kids).

What really gets my goat, though, is the way Phillips and his staff avoid accountability and making hard decisions. There are several examples, but one great one was the whole Scandrick/Jenkins swapping off starting each game thing, which seemed to make no sense except for making sure someone's feelings didn't get hurt. Now, I ask you, is that any way to run a football team? Seriously!? The answer is "No", by the way, but why do I know this and these PROFESSIONAL (as in getting paid to do this) NFL FOOTBALL COACHES don't. Now, they have replaced Patrick Crayton with Mile Austin in the starting line-up (a good thing on several levels), but they won't pull Crayton aside and tell him that he's been replaced, much less why they are making the decision. He found out in practice when they told Miles to go in with the 1st team. Why? Sounds like Jerry's saying not announcing it might give some advantage against the Falcons. This is not only stupid but beside the point when it comes to telling the player. I think it's because Phillips and the staff didn't want to hurt Crayton's feelings by publicly saying he's going to be demoted to the 3rd spot. Phillips inferred as much when he said post-KC that he wouldn't confirm that Austin was starting but he would confirm that he would play as much as he did as a starter in the KC game. Geez. Just ridiculous.

Leadership, attitude, and accountability start at the top. Phillips seems to offer very little.

The Politics of Football

Sooooooo....I guess it's time for something new, huh? Well, I read this exerpt from Chuck Klosterman's new book and and it seemed worthy enough to get things kicked off again, particularly this part:

My wife is awesome, but she hates football (as wives are wont to do). Every game seems the same to her. I will be watching a contest between Kent State and Eastern Michigan on a random Thursday night, and she will say, "Go ahead and watch that game. I will just sit here and read this magazine featuring a plus-sized black female TV personality from Chicago." Two days later, Georgia will be playing LSU for the SEC championship. Now she will want to rent Scenes from a Marriage. "You want to watch football again?" she will ask. "Didn't you already watch football on Thursday?" Every game seems the same to her. And I can't explain the difference, even though the differences feel so obvious. And I don't want to explain the difference, because I always want to watch Kent State and Eastern Michigan, too. They are as different to me as they are similar to her.

Before I get in trouble, let me say that my wife does NOT hate football and does understand the difference between a Kent State/Eastern Michigan game and the LSU/Georgia game (particularly since I am also a lifelong LSU fan). Nevertheless, I think she can empathize with Klosterman's wife in this situation.

BTW, Klosterman is a sort of "pop-culture" writer who is also a huge sports fan and likes to dip his toes in those waters every once in awhile. The rest is here.

Marriage Proposal, Disney Style

For all the chicks. BTW, DC Mom would have killed me if I did this:

Poor Customer Service from American Airlines

We recently returned from a great trip to Napa and Sonoma, California. There is much to tell about the trip, but before I get to that, I wanted take a moment to let everyone know about a poor customer service experience we had with American Airlines. The long and short of it is that American Airlines lost one of our checked bags on the way back. Now, I know this isn't that out of the ordinary for any airline, but since we now have to pay a $15 checked bag fee and we checked the bag more than two hours before our flight took off, we thought it would be fair to ask for a refund of the baggage fee. We received an email, which I have posted below, in response to our request. I have two issues with this email: (1) the writer's failure to admit a mistake occurred, much less actually apologize for the mistake and (2) the writer's ridiculous assertion that paying for a service should bear no relationship with a service provider actually doing the service I paid for well. Here's the the email:

June 30, 2009

I know it was a disappointment not to receive your luggage in a timely manner when you returned from your trip. However, since you were "home" and ultimately had access to your necessities, we must respectfully decline to provide compensation or to cover the cost of consequential expenses. This is a standard policy and we believe it to be reasonable.

Under the circumstances, we can certainly appreciate your point about the baggage fee you paid. However, we must respectfully decline to refund the fee. The baggage fee you paid was assessed to transport your belongings as specified under our baggage allowance policy. At the same time, while we do our very best to ensure your baggage arrives when you do, we do not make this absolute guarantee. Accordingly, while we understand your perspective, the issue of the baggage fee and the delayed arrival of your baggage are two completely separate matters.

Most importantly, we will continue to find ways to prevent baggage mishandling altogether. We know how it important it is for our customers to have their belongings arrive at their destination when they do. Please give us another opportunity to serve you better.

Sincerely,

Kay Farmer
Customer Relations
American Airlines

And here is my response:

Ms. Kay Farmer:

I am in receipt of your email titled "R2009/06-35414-00300-001-00" in which you declined my request for a refund of the $15 baggage fee for my bag that arrived a day after I did in Dallas.

However disengenous I think it is too assert that the baggage fee I paid and AA's failure to timely deliver my a bag are two separate matters, I am not surprised, unfortunately, by your response. Though I haven't read your baggage allowance policy, my guess is that American Airlines is well within its rights to deny my request for a refund of the baggage fee.

Nevertheless, let me just say that your email and AA's response reflects appalling customer service. The truth of the matter is, AA made a mistake. My bag was checked more than two hours before my flight. I box my wife checked at the exact same time made it to Dallas on time. The fee itself insures that fewer bags are checked these days, a fact that was clear to me as a watched a total of 20-25 bags come off the flight at baggage claim. Instead of an apology and a refund, which I continue to believe is a fairly reasonable request, I only received your email denying the request for a refund and failing to apologize or even admit AA made a mistake.

My only recourse, then, is to tell everyone I know about my customer service experience with AA. I've posted your email and this response at my blog at http://dallascowboysdad.blogspot.com/ - cross-posted to my facebook and Twitter accounts.

Chris

Battle of the Bands

I'm a recent convert to guitar-like video game playing, mostly spurred on by our firm's upcoming Battle of Bands party for the summer recruits. I must admit, I've been spending significant amount of time at home practicing to get ready for it. I like it a lot because it feeds my long-held desire to learn how to play the guitar, but without, you know, the work. I've sort of taken over, as I tend to do, a lot of the logistics of the party, including finding (HT: DC Mom) a cool new venue where we will perform on a stage with lighting and the whole deal. I'm pumped about it, but I fear my hightened involvement has given the impression that I'm good at this. I'm not.

Above is a picture of me trying out the ax on stage when we went to preview the place. I know, I know...I missed my calling.

"Cavs Win, Cavs Win"

I'll have more substantive thoughts later, but just to tide folks over, check out this clip from a Cleveland station on the night Lebron hit that amazing three pointer. Apparently, they were winding up the show just as the game was ending:



That guy is awesome. H/T DMN Sports Media Blog.

Wet 'n Wild

We took an "in-town vacation" yesterday to the Great Wolf Lodge (pictured on the left) in Grapevine, Texas. Basically, we're talking about a kid-friendly resort hotel with a huge indoor water park. I wasn't sure what to expect, exactly, but I have to say I was pretty impressed. They've definitely got the system worked out well, for example, when you check in, they give you a bracelet that identifies you and your children, works as a key to get you in your room, gives you access to the water park, and can be "read" at any of the restaurants or snack bars to get food Speaking of food, I expected pretty average, but was actually impressed with the quality. I had a great portabello, spinach, tomato and mozzarella "burger" for dinner.

We were there a total of about 23 hours--approximately 6 of those were spent in the waterpark (pictured right). DC Mom and I spent most of that time just trying to prevent the DC Kids from drowning (successfully, fortunately), but they were oblivious to the danger. A fantastic time was had by all.

Ellis on the Block

Talking about Greg Ellis these days is a lot like the conversations everyone had about Dave Campo while he was Coach. First, everyone has got to give an obligatory "He really seems like a decent guy," before they rip him. So consider that said here, but I'm not going to be that broken hearted if the Cowboys let him go...especially if they can get anything back in return. I'm not saying he'll be easy to replace, he won't (hello Anthony Spencer), but his act has gotten really stale.

And, truthfully, I don't think Ellis has taken as much heat as a lot of other athletes do when they act like a complete and total crybaby over their contract. Anyone else acts like him over the last few years (see TO) and they get ripped a lot harder. Add to his annual contract complaining the interviews he gave just after the TO release which just fed the fire, and I've really started to think the team might be better without him. I hate it when people hold the money athletes make against them, but in this case, I think its a good counterpoint to Ellis. This guy is a millionaire many, many times over and all I ever hear him do is complain about the money he makes. And he's very good, there's no doubt. He's a guy you can win with and I would love for him to finish his career as a Cowboy (assuming he would cool it on the complaining). But he's never been a special player in the same way, say, Ware is a special player. He's not a guy you expect opposing offenses to gameplan for. He's been to the Pro Bowl once in 12 seasons, and that year (2007) he was a replacement added just before the game. I don't have all of the salary numbers at my fingertips, but I imagine there's a better-than-decent argument that his been paid right in line with his skill level.

Most of all, after the last two frustrating seasons, I'm just sick of the drama and ready for the Cowboys to get rid of the drama and the complainers. Anybody (who can play and) wants to cut the crap, focus on football and help this team win another title, please step forward. Everyone else, including Ellis and his complaints, can take the first flight out of town for all I care.

Va-ca-tion Tiiiiiiiime

The DC Family and I are taking a few days off around the Memorial Day Weekend. Now, don't worry. That doesn't mean I'll stop blogging....just that it might occur a little more intermittantly. In the meantime...does anyone have anything to say about Kris Allen's win. I feel like my prediction got on the record. Kris definitely benefited from the Danny Gokey crossover vote. I'm glad Kris won, but, in the end, both guys seem like decent people and both are clearly going to do fine so I didn't think it mattered much who won. Still I liked being right.

As I said before, this is the first season I've ever watched Idol, so, consequently, this is the first Idol final I've ever seen. I was really impressed. I honestly thought it was two of the best hours I've ever seen on TV in a long time (not including the LOST finale--which I'm still processing and will get to next week). This was entertaining from beginning to end and I thought they did a FANTASTIC job of matching Idol contestants with star duet partners. I thought Danny was as good as he had been all season long and loved listening to him sing with Lionel. Similarly, I thought the Anoop/Jasom Mraz, Allison/Cyndi Lauper and the Adam/KISS pairings were spot on. Basically, as I said, I liked it all.